In today's fast paced, technology-driven world customer service makes all the difference. Whether your attendees are using mouse clicks or phone calls to make their reservations, rest assured they will receive the best possible customer service and support.

Connections Housing Sports works with you to custom-tailor our services to meet the unique needs of your tournament/event and attendees by providing:

  • Site selection, hotel contracting and comprehensive room rate negotiation
  • Creation of an Event Management Team designed to reflect your specific needs with 24/7 accessibility
  • Hotel room rate "re-negotiation" based on market conditions
  • Proactive, customized strategies guaranteed to meet your event goals and objectives
  • Boutique oriented service versus "Big Box Company" transaction processing
  • Creative client revenue generating programs
  • Negotiation support and resource recommendation for ancillary event services, including food and beverage functions, audio visual requirements, transportation, off site programs and complete destination management services
  • Seamless, customized integration of reservation services into your existing event website and registration process, complete with ancillary revenue generating opportunities
  • Innovative event housing trend analysis and proactive room block management
  • Reservation agents with knowledge of the smallest details of your event
  • Comprehensive, standard and customized reporting services
  • Marketing support including e-marketing and telemarketing campaign development and implementation
  • Attrition protection planning
  • Post cut-off reservation availability and processing
  • On-site management to oversee all aspects of the meeting or event
  • Post event room reservation audits for reporting and historical purposes
  • Domestic and International group, meeting management and conference services